Frequently Asked Questions
Everything you need to know about our POS solutions and services.
General & Features
Deploying a POS terminal enables your business to accept electronic payments securely and efficiently. It expands payment options for your customers, increases sales opportunities, reduces cash-handling risks, and enhances overall customer convenience.
We stand out through a combination of speed, innovation, and value-added features:
E-Receipt Solution: All transaction slips are automatically stored on your Merchant Portal, eliminating manual slip management and providing strong protection against chargebacks.
Value-Added Services: Our terminals support advanced features such as DMS, Loyalty Programs, Restaurant Management Solutions, Supermarket Solutions, and more enhancements currently in development.
Future-Ready Technology: We continuously upgrade our systems to support new payment methods and business tools.
We offer a wide range of business-enhancing tools, including:
- Loyalty Programs
- Restaurant Management Solutions
- Supermarket Solutions
- DMS (Discount Management System)
- E-Receipt Portal
More features are continuously being added.
Devices & Setup
We offer the latest state-of-the-art Android POS terminals with tap, swipe, and insert functionality.
Our two models include:
F20 – A full-featured device with a built-in printer
F300 – A compact, paperless model ideal for fast-paced environments
F600 – Android payment tablet for our Restaurant and Supermarket Solution
Setup typically takes 2–3 weeks from the date of signing the agreement and submitting all required documents.
A business account is preferred, but in many cases, a personal account can also be used depending on the nature of your business.
Yes. Our team provides on-site or remote training to ensure your staff can operate the POS terminal confidently.
Payments & Fees
- We currently accept:
- Visa
- Mastercard
- PayPak
- UnionPay
- Raast QR and mobile wallets
You will be charged a Merchant Discount Rate (MDR) of x% plus FED,
No. IPS believes in complete transparency. All fees and charges are clearly explained during onboarding — there are no hidden costs.
No. SIM data is included as part of our service.
Support & Security
IPS provides 24/7 customer support for all technical and operational issues.
Our dedicated team is always available to assist you.
You can also use our Merchant Support App, which allows you to request help instantly with just one tap.
Yes. Our terminals are PCI-compliant and follow strict security protocols to protect your business and customer data.
In most cases, we provide same-day or next-day replacement, depending on your location.
Technical & Reporting
Yes. IPS provides access to a Merchant Portal where you can view transaction reports, monitor performance, and track your business activity in real time.
Our POS terminals work on SIM data, Wi-Fi, or both. We provide SIM-based connectivity for uninterrupted service.
Yes. We offer integration options and APIs for businesses that require system connectivity.
Still have questions?
Can't find the answer you're looking for? Please chat with our friendly team.
